No products in the basket.
Credits and packs keep a router on RMS. Data is the second currency: it pays for the traffic RMS carries for you when engineers use RMS Connect, Quick Connect or VPN Hubs. It comes from two places, and knowing which one a session uses saves a lot of confusion.
Company data
Company data is one pool of gigabytes shared by every Connect session, Quick Connect session and VPN Hub in your RMS company. Each new company gets 5 GB once. After that, you top it up by converting credits: each credit becomes 2 GB. Company data is measured in gigabytes, not time, so it lasts until it is used.
150 GB data packs
A connection data pack gives one device 150 GB for RMS Connect sessions through it and VPN Hubs it joins. It lasts 10 years or until it is used up, and it is spent before the company pool, so one busy site cannot drain everyone else's data. A pack does not keep the device on RMS: it still needs a credit or management pack for that.
Which traffic uses RMS data?
Monitoring, alerts, configuration and firmware updates do not. Nor does opening a Teltonika router's own WebUI or command line through RMS. RMS data is used by sessions that reach the devices behind the router, such as a PLC web page, a remote desktop to an HMI, or file transfers over a VPN Hub. The monitoring traffic between router and RMS travels on the router's own SIM data, which is a separate bill.
How VPN Hubs choose where data comes from
VPN Hubs follow four rules. Try them in the simulator: run some traffic, give a router a data pack, drain the pool and see what happens.
Company data or a 150 GB pack?
For a device that uses a few gigabytes a month, converting credits is usually cheapest. For a busy device, such as one used for file transfers or regular remote desktop sessions, a pack can work out cheaper and protects the shared pool. Enter a device's monthly Connect and VPN use to compare, using our current prices ex VAT.
If your pool has already run out, see what to do when RMS company data runs out. For VPN Hub set-up, see our Teltonika RMS VPN guide, and for the full picture, our Teltonika RMS hub.
Want us to work it out for you? Tell us how many routers you run, how long they will be in place and how your engineers connect, and we will recommend the cheapest RMS mix. We sell Teltonika credits, packs and data, with pre-sales and after-sales support from our UK team.
Frequently asked questions
How much RMS data does a new company get?
Each new RMS company gets 5 GB of company data once. After that you add data by converting credits (1 credit = 2 GB) or by assigning 150 GB data packs to devices.
Does a 150 GB data pack keep my router on RMS?
No. A data pack only pays for Connect and VPN traffic. The device still needs a credit or a management pack to stay active on RMS.
Which is used first, the pack or company data?
A device's own 150 GB pack is used first. Company data is used when the device has no pack or its pack is empty.
Does RMS monitoring use my company data?
No. Monitoring data travels between the router and RMS over the router's own SIM. You can reduce it by lengthening the parameter update intervals.
Can I move a data pack to another device?
Not once it is active. Teltonika support handles exceptions such as warranty replacements.
Need help with your project?
Talk to our UK technical team about the right router, SIM and antenna.