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Teltonika RMS hub
Teltonika RMS: credits, data, VPN and WANplex explained
RMS is Teltonika's cloud platform for monitoring, configuring and reaching your routers from anywhere, even without a public IP address. This is our working guide: how RMS is paid for, what uses credits and what uses data, what to do when data runs out, and how Connect, VPN Hubs and the new WANplex service fit together. We have sold Teltonika since 2007, so if anything here does not match what you see in RMS, call us.
Buy RMS credits Ask an RMS question
Talk to us: 0300 124 6181
Two currenciesTime (credits or management packs) and data (company data or 150 GB packs).
No public IP neededThe router dials out, so RMS works behind CGNAT and private APNs.
30-day trialEvery new device gets 30 days of RMS before it needs credits.
UK supportPre-sales and after-sales help from a Teltonika reseller since 2007.
Two currencies run RMS: time and gigabytes
Credits and management packs buy time on the platform for a device. Company data and 150 GB packs buy gigabytes for Connect and VPN traffic. Almost every RMS billing question comes down to which of the two you are short of. Tap any circle to see what it is and what it powers.
What powers what
Every device needs active time (trial, credit or pack) before anything else works. Connect and VPN also draw on data. Tap a row to light it up on the map.
RMS guides and tools
Credits or management packs?Fleet cost planner with our live prices: find the cheapest mix for your routers.Open the planner Company data and 150 GB packsVPN Hub simulator and a calculator for heavy devices.Try the simulator Ran out of company data?What stops, what keeps working, and a five-step fix.Open the checklist Connect, Quick Connect or VPN Hub?Interactive network diagram showing what each one reaches.Compare them
Time: credits or management packs
Every device on RMS needs active time before anything else works. You can pay for that time in two ways.
Credits are the flexible option. One credit keeps one device on RMS for 30 days, and autoextend renews it every 30 days so a device never drops off. Credits are not tied to a device, so they suit fleets that change, short contracts and routers that may be swapped. Unused credits can also be turned into connection data.
Management packs cover one device for a fixed term, from one year up to ten, and usually cost less per month than credits. Once activated, a pack stays with that device, so it suits a router that will sit on one site for years. Packs pay for time only; they do not add connection data.
Which should I buy?
- A handful of routers, or a fleet that changes: credits
- Fixed sites with a long life, such as substations or pumping stations: management packs
- Remote access or VPN use on top: add data (credits converted to data, or 150 GB packs)
- Not sure: ask us and we will work out the cheapest mix
Data: company data and 150 GB packs
Monitoring, alerts, configuration and firmware updates run on time. Remote sessions through RMS Connect, Quick Connect and VPN Hubs also use data, and that data comes from one of two places.
| Data source | Who it belongs to | How you get it | Used |
|---|---|---|---|
| Company data | Shared across your whole RMS company | 5 GB for each new company, then 2 GB for every credit you convert | After any device pack |
| 150 GB connection data pack | One device | Bought and assigned to a device; lasts 10 years or until used | First, before company data |
The traffic between your router and RMS for monitoring uses the router's own SIM data, not RMS data. Lengthen the parameter update interval if you want to cut it down.
See how VPN Hubs choose between packs and company data, with the simulator
What happens when company data runs out
This is the question we are asked most. The short answer: your routers stay online and keep their internet connection. What stops is remote access that draws on company data.
Stops
- RMS Connect and Quick Connect sessions (web, SSH, remote desktop and similar) that use company data
- VPN Hub devices that use company data, and users in hubs where no device has a pack
Keeps working
- Monitoring, alerts, configuration and firmware updates
- Opening the router's own WebUI or CLI through RMS
- Devices with a 150 GB pack that still has data
- The router's own mobile or wired internet connection
How to recover
- Check it is data, not time: an "expired licence" status means the device needs credits.
- Convert credits into company data, adding a new credit code first if you have none.
- Re-enable any VPN Hub devices that were switched off, from the hub's Clients tab.
- Find the heavy user, often file transfers or remote desktop, and give it a 150 GB pack.
- Set a low-data alert well above zero so you have time to act next time.
RMS Connect, Quick Connect and VPN Hubs
All three let you reach equipment behind a router without a public IP address, because the router connects out to Teltonika's cloud. That means they work on ordinary mobile SIMs behind CGNAT and on private APNs, so you may not need a fixed IP SIM at all.
RMS ConnectOpen a web page, SSH, remote desktop or VNC session to the router or a device behind it, from your browser.
Quick ConnectA fast, temporary link to a device for a one-off job, such as checking a camera or a controller.
VPN HubsA hosted VPN joining routers and users together, so engineers can reach whole networks at several sites.
More on hubs in our Teltonika RMS VPN guide, and on running your own VPN in VPNs on cellular routers.
Does this cost me credits or data?
WANplex: bonding and failover from RMS
WANplex is Teltonika's new RMS service for combining a router's internet connections. Teltonika describes it as SD-WAN bonding and failover, managed from RMS and paid for with RMS credits.
Failover switches to a second connection when the first fails. Bonding goes further: it uses several connections at once, such as two mobile networks plus a wired line, and joins them into one faster, more resilient link. That needs a server on the other side to put the traffic back together, which is the part WANplex runs for you.
Teltonika has said full documentation and the list of supported routers will follow the full release. We will add the details here as they are confirmed. In the meantime, our guides to bonded 5G and WAN bonding with Bondix explain how bonding works today.
Is bonding right for you?
- Live video, events and broadcast that need more upload than one connection gives
- Sites where a dropped connection is not acceptable, such as control rooms and payments
- Vehicles moving between coverage areas
- Talk to us first: we will check your routers and SIMs
Buy RMS credits and packs
Prices exclude VAT. Credit codes are added to your RMS company, and we can help you redeem them.
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Teltonika RMS Credits
Buy genuine Teltonika RMS credits for secure remote monitoring and management of compatible Teltonika Networks devices.
£1.10 ex VAT£1.32 inc VAT Add to basket -
Teltonika RMS Management Package - 1 Year
The Teltonika RMS 1-year management package is made to connect one router to RMS for 1 year.
£15.00 ex VAT£18.00 inc VAT Add to basket -
Teltonika RMS Management Package - 3 Years
The Teltonika RMS 3-year management package is made to connect one router to RMS for 3 years.
£20.00 ex VAT£24.00 inc VAT Add to basket -
Teltonika RMS Management Package - 5 Years
The Teltonika RMS 5-year management package is made to connect one router to RMS for 5 years.
£30.00 ex VAT£36.00 inc VAT Add to basket -
Teltonika RMS Management Package - 10 Years
The Teltonika RMS 10-year management package is made to connect one router to RMS for 10 years.
£39.00 ex VAT£46.80 inc VAT Add to basket -
Teltonika RMS Connection Data Pack, 150 GB
150 GB of RMS connection data assigned to one device, for RMS Connect sessions and RMS VPN traffic through it.
£30.00 ex VAT£36.00 inc VAT Add to basket
More on RMS and remote management
What is Teltonika RMS?The beginner's introduction: what RMS does and who needs it. Remote managementWhy fleets of routers need remote management, and the options. Teltonika hubThe Teltonika routers, gateways and switches we stock, and which fits which job. GlossaryPlain-English definitions of RMS, CGNAT, VPN and more.
Teltonika RMS questions
What is the difference between RMS credits and management packs?
One credit keeps one device on RMS for 30 days, and you can move credits between devices or turn them into data. A management pack covers one device for a fixed term, from one year up to ten, and usually works out cheaper per month, but it stays with that device once activated. Credits suit changing fleets; packs suit routers that will sit on one site for years.
Do I need a fixed IP SIM to use RMS?
No. The router connects out to Teltonika's cloud, so RMS Connect, Quick Connect and VPN Hubs work behind mobile network address translation (CGNAT) and on private APN SIMs.
What happens when my RMS company data runs out?
Your routers stay online and keep their internet connection. Monitoring, alerts, configuration and firmware updates carry on, because they run on credits or management packs. Remote sessions through RMS Connect and Quick Connect, and VPN Hub devices that use company data, stop until you add more data.
How do I add more RMS data?
Convert credits into company data (one credit gives 2 GB), or assign a 150 GB connection data pack to a device that uses a lot of data, such as one used for file transfers or remote desktop. A pack belongs to one device and is used before the company pool.
Is there a free trial?
Teltonika gives each new device a 30-day trial on RMS, and each new company 5 GB of connection data at no cost. After that you need credits or a management pack for each device.
Can you set RMS up for us?
Yes. We offer a range of configuration options, from adding your routers to RMS before they ship to setting up VPN Hubs for your team. Tell us what you need and we will quote.
Based on Teltonika's RMS documentation, November 2026. Balances, prices and service rules can change, so check the company details page in RMS for your current position.