Trade accounts

Already have an account? Log in below. New to us and ordering regularly? A trade account is about much more than a price: it gives you a named account manager, ordering by purchase order, a 30-day credit account (subject to approval) and a team that gets to know your business.

More than a trade price

Most customers start by ordering online and paying by card, and many never need anything more. When you begin ordering regularly, the online shop stops being the best way to work with us. That is the point where we move you onto a managed account, with a person who knows what you buy, what you fit it to and when you need it.

Customers tell us the price is rarely the reason they stay. It is the service: quick answers, kit that arrives when we say it will, and someone who picks up the phone.

What a trade account gives you

• A named account manager who knows your business, your kit and your projects, and who you can call or email directly.
• Ordering by purchase order, by email or phone, with a VAT invoice sent to your accounts team.
• A 30-day credit account, subject to approval, so you are not paying by card for every order.
• Quick delivery. In-stock orders placed by 2pm on a working day are sent for next working day delivery to most mainland UK addresses.
• Account pricing and project quotes for the products you buy regularly and for larger rollouts.
• Technical support before and after you buy, from choosing the right kit and a range of configuration options to RMS onboarding and help on site.
• SIM cards and data plans managed alongside your hardware, with one point of contact.

When it makes sense to move from online ordering

• You order from us most months, or you have a rollout planned across several sites.
• Your company needs purchase orders and invoices rather than card payments.
• You want one person who knows your set-up, instead of explaining it each time.
• You fit or resell routers, antennas and SIMs as part of your own service.

How it works

1. Send us the short application form above.
2. An account manager contacts you, usually within one working day, to talk through what you buy, how often, and how you would like to order and pay.
3. We set up your account and log-in, and agree purchase order and credit terms where they suit both of us.
4. From then on you order through your account manager or online with your log-in, whichever is easier on the day.

Just need to buy once?

That is no problem at all. You do not need an account to buy from us: add products to your basket and check out by card as a guest or with a customer log-in. Trade accounts and credit terms are set up for regular, ongoing purchasing rather than single orders, but our team is still happy to help with advice on any order. Call 0300 124 6181 or contact us.

Trade account questions